BENEFITS OF USING AN RTO CONSULTANT
RTO Assessment Tools
At Focaz we develop RTO resources which are specifically designed and tailored to your industry and student cohort. We follow a quality improvement process which is verified, ensuring that you receive assessment tools and learning materials (RTO Resources) which are compliant with the principles of assessment, evidence rules, demission’s of competency and the training package rules for each unit of competency.
We design RTO Resources for your specific RTO with all assessment tools developed to meet the elements, performance criteria, performance evidence, knowledge evidence and the conditions of assessment. Activities are developed covering each criterion, using at least two methods of assessment, which demonstrates consistency in performing the skills and knowledge required for competency.
With the introduction of Foundation Skills, Focaz prides itself on ensuring that all foundation skills are addressed sufficiently to meet the training package requirements. To achieve this, we include specific practical tasks and activities which align to the specific foundation skills within each unit of competency. The use of case scenarios, video presentations and observation reports are utilised to support the tasks completed by the learner.
Marking Guides and Mapping Matrix
At Focaz we develop a detailed marking guide with specific benchmark responses for all questions, tasks and activities. The observation reports are developed with detailed criteria listed and instructions on what supporting evidence must be collected to ensure competency.
All your RTO resources are mapped against each of the requirements within the training package rules for the unit of competency.
UNITS WE HAVE DEVELOPED ASSESSMENT TOOLS FOR
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TLI - Travel and Hospitality
| TLILIC2005 | Licence to operate a boom-type elevating work platform |
| TLILIC2001 | Licence to operate a forklift truck |
| TLIC2002 | Drive light rigid vehicle |
| TLIC3003 | Drive medium rigid vehicle |
| TLIC4006 | Drive multi-combination vehicle |
| TLIC3005 | Current Drive heavy combination vehicle |
| TLIC3004 | Drive heavy rigid vehicle |
| TLIG4006 | Facilitate work teams |
| TLIO1002 | Follow security procedures when working with passengers and personnel |
| TLIF1001 | Follow work health and safety procedures |
| TLII4022 | Identify and meet customer requirements |
| TLILIC2015 | Licence to drive a medium rigid vehicle |
| TLILIC2016 | Licence to drive a heavy rigid vehicle |
| TLILIC2014 | Licence to drive a light rigid vehicle |
| TLILIC3018 | Licence to drive a multi-combination vehicle |
CPP - Property Services
| CPPDSM4007A | Identify legal and ethical requirements of property management to complete agency work |
| CPPDSM4080A | Work in the real estate industry |
| CPPDSM4008A | Identify legal and ethical requirements of property sales to complete agency work |
| CPPDSM4009B | Interpret legislation to complete agency work |
| CPPDSM4015B | Minimise agency and consumer risk |
| CPPDSM4003A | Appraise property |
| CPPDSM4004A | Conduct auction |
| CPPDSM4005A | Establish and build client–agency relationships |
| CPPDSM4006A | Establish and manage agency trust accounts |
| CPPDSM4010A | Lease property |
| CPPDSM4011A | List property for lease |
| CPPDSM4012A | List property for sale |
| CPPDSM4013A | Market property for lease |
| CPPDSM4014A | Market property for sale |
| CPPDSM4016A | Monitor and manage lease or tenancy agreement |
| CPPDSM4017A | Negotiate effectively in property transactions |
| CPPDSM4018A | Prepare and present property reports |
| CPPDSM4019A | Prepare for auction and complete sale |
| CPPDSM4022A | Sell and finalise the sale of property by private treaty |
| CPPDSM4049A | Implement maintenance plan for managed properties |
| CPPDSM4056A | Manage conflict and disputes in the property industry |
| BSBRKG304B | Maintain business records |
| BSBSMB406A | Manage small business finances |
| BSBLED401A | Develop teams and individuals. |
| BSBMGT502B | Manage people performance |
| BSBMGT605B | Provide leadership across the organisation |
| CPPDSM5018A | Ensure a safe workplace in the property industry |
RII - Resources and Infrastructure
| RIIWHS202D | Enter and Work in Confined Spaces |
| RIISAM203D | Use Hand and Power Tools |
| RIIRIS301D | Apply risk management processes |
| RIICOM301D | Communicate Information |
| RIIMPO320E | Conduct civil construction excavator operations |
| RIIMPO318E | Conduct civil construction skid steer loader operations |
| RIICRC306D | Conduct earthworks |
| RIIRIS201D | Conduct local risk control |
| RIIERR202E | Contribute to the control of emergencies and critical situations |
| RIIQUA601D | Establish and maintain a quality system |
| RIIWHS204D | Work safely at heights |
BSB - Business Services
| BSBDIV501 | Manage diversity in the workplace |
| BSBCMM201 | Communicate in the workplace |
| BSBITU201 | Produce simple word processed documents |
| BSBFIM601 | Manage finances |
| BSBSUS201 | Participate in environmentally sustainable work practices |
| BSBWHS201 LEGAL | Contribute to WHS of self and others |
| BSBWHS201 ADM | Contribute to WHS of self and others |
| BSBADM307 | Organise schedules |
| BSBADM311 | Maintain Business resources |
| BSBCUS301 | Deliver and monitor a service to customers |
| BBSCMM301 | Process customer complaints |
| BSBFIA301 | Maintain financial records |
| BSBFIA302 | Process payroll |
| BSBFIA303 | Process accounts payable & receivable |
| BSBINM301 | Organise workplace information |
| BSBINM303 LEGAL | Handle receipt and despatch of information |
| BSBITU302 LEGAL | Create electronic presentations |
| BSBITU303 | Design and produce text documents |
| BSBITU304 | Produce Spreadsheets |
| BSBITU306 LEGAL | Design and produce business documents |
| BSBITU307 LEGAL | Develop keyboarding speed and accuracy |
| BSBLEG301 & 305 | Apply knowledge of the legal system/use legal terminology |
| BSBLEG303 & 304 | Deliver court docs/apply principles of confidentiality |
| BSBLEG306 & 308 | Maintain legal records/assist in prioriting activities in a legal practice |
| BSBSUS301 | Implement and monitor environmentally sustainable work practices |
| BSBWHS301 | Apply knowledge of WHS legislation in the workplace |
| BSBWOR301 | Organise personal work priorities |
CHC - Community Services
| CHCCCS007 | Develop and implement service programs |
| CHCCOM003 | Develop workplace communication strategies |
| CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services |
| CHCDIV003 | Manage and promote diversity |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS004 | Manage work health and safety |
| CHCADV002 | Provide advocacy and representation services |
| CHCCCS004 | Assess co-existing needs |
| CHCCDE011 | Implement community development strategies |
| CHCCSL507B | Support clients in decision-making processes |
| CHCCSM005 | Develop, facilitate and review all aspects of case management |
| CHCCW503A | Work intensively with clients |
| CHCDEV001 | Confirm client development status |
| CHCDIS005 | Develop and provide person-centred service responses |
| CHCGROUP403D | Plan and conduct group activities |
| CHCMHS001 | Work with people with mental health issues |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCECE001 | Develop cultural competence |
| CHCECE002 | Ensure the health and safety of children |
| CHCECE003 | Provide care for children |
| CHCECE004 | Promote and provide healthy food and drinks |
| CHCECE005 | Provide care for babies and toddlers |
| CHCECE007 | Develop positive and respectful relationships with children |
| CHCECE009 | Use an approved learning framework to guide practice |
| CHCECE016 | Establish and maintain a safe and healthy environment for children |
| CHCECE017 | Foster the holistic development and wellbeing of the child in early childhood |
| CHCECE018 | Nurture creativity in children |
| CHCECE019 | Facilitate compliance in an education and care services |
| CHCECE020 | Establish and implement plans for developing cooperative behaviour |
| CHCECE021 | Implement strategies for the inclusion of all children |
| CHCECE022 | Promote children’s agency |
| CHCECE023 | Analyse information to inform learning |
| CHCECE024 | Design and implement the curriculum to foster children's learning and development |
| CHCECE025 | Embed sustainable practices in service operations |
| CHCECE026 | Work in partnership with families to provide appropriate education and care for children |
| CHCLEG001 | Work legally and ethically |
| CHCPRT001 | Identify and respond to children and young people at risk |
| HLTAID004 | Provide an emergency first aid response in an education and care setting |
| HLTWHS003 | Maintain work health and safety |
| CHCDIV001 | Work with diverse people |
| CHCINM002 | Meet community information needs |
| CHCMGT003 | Lead the work team |
| CHCPOL002 | Develop and implement policy |
| CHCPRP003 | Reflect on and improve own professional practice |
| CHCSAC005 | Foster the holistic development and wellbeing of the child in school age care |
BSB - Business Services
| BSBWRT301 ADM | Write simple documents |
| BSBWRT301 LEGAL | Write simple documents |
| FNSACC303 | Perform Financial Calculations |
| BSBADM405 | Organise meetings |
| BSBADM406 | Organise Business Travel |
| BSBADM407 | Administer projects |
| BSBADM409 | Coordinate business resources |
| BSBCMM401 | Make a presentation |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| BSBCUS402 | Address customer needs |
| BSBFIA401 | Prepare financial reports |
| BSBFIA402 | Report on financial activity |
| BSBINM401 | Implement workplace information system |
| BSBITU402 | Develop and use complex spreadsheets |
| BSBMKG401 | Profile the Market |
| BSBMKG402 | Analyse consumer behaviour for specific markets |
| BSBMKG408 | Conduct market research |
| BSBMKG413 | Promote Products and Services |
| BSBMKG414 | Undertake Marketing Activities |
| BSBREL401 | Establish networks |
| BSBRSK401 | Identify risk and apply risk management processes |
| BSBSMB401 | Establish legal and risk management requirements of small business |
| BSBSMB402 | Plan small business finance |
| BSBSMB403 | Market the small business |
| BSBSMB404 | Undertake small business planning |
| BSBSMB405 | Monitor and manage small business operations |
| BSBWHS403 | Contribute to implementing and maintaining WHS consultation and participation processes |
| BSBWOR501 | Manage Work Priorities |
| BSBWOR502 | Ensure team effectiveness |
| BSBWHS506 | Assist with responding to incidents |
SIT- Travel and Hospitality
| SITHCCC007 | Prepare Stocks, Sauces and Soups |
|---|---|
| SITHCCCOO3 | Prepare and Present Sandwiches |
| SITHGAM001 | Provide responsible gambling services |
| SITHIND002 | Source and use information on the hospitality industry |
| SITHKOP001 | Clean kitchen premises and equipment |
| SITXCCS002 | Provide visitor information |
| SITXCCS005 | Provide Club Reception Services |
| SITXCOM002 | Show social and cultural sensitivity |
| SITXWHS001 | Participate in safe work practices |
| SITXHRM004 | Recruit, select and induct staff |
| SITXHRM006 | Monitor staff performance |
| SITXWHS003 | Implement and monitor work health and safety practices |
| SITXFIN003 | Manage finances within a budget |
| SITXHRM001 | Coach others in job skills |
| SITXMGT001 | Monitor work operations |
| SITHPAT006 | Produce desserts |
| SITXFIN005 | Manage physical assets |
| SITHGAM014 | Manage gaming activities |
| SITXFIN004 | Prepare and monitor budgets |
| SITXWHS004 | Establish and maintain a work health and safety system |
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITHCCC018 | Prepare food to meet special dietary requirements |
| SITHCCC019 | Produce cakes, pastries and breads |
| SITXHRM002 | Roster staff |
| SITXINV002 | Maintain the quality of perishable supplies |
| SITXINV004 | Control stock |
| SITXCCS006 | Provide service to customers |
| SITHCCC011 | Use cookery skills effectively |
| SITXCCS003 | Interact with customers |
| SITXCCS007 | Enhance customer service experiences |
| SITXINV001 | Receive and store stock |
| SITHKOP002 | Plan and cost basic menus |
| SITXMPR502 | Develop and implement marketing strategies |
| SITHCCC020 | Work effectively as a cook |
| SITXCOM005 | Manage conflict |
| SITXFIN002 | Interpret financial information |
| SIRXSLS002 | A Advise on products and services |
| SITTTSL201 | Operate an online information system |
| SITXCCS008 | Develop and manage quality customer service practices |
| SITXGLC001 | Research and comply with regulatory requirements |
MEM - Polymer Processing
| MSMPER200 | Work in accordance with an issued permit |
| MSMPER205 | Enter confined space |
| MEM18002B | Use power tools/hand held operations |
| MEM15004B | Perform inspection |
| MSMSUP102 | Communicate in the workplace |
| MSMSUP200 | Achieve work outcomes |
| MSMSUP106 | Work in a team |
CPC - Construction, Plumbing Services
| CPCCPC5007B | Administer the legal obligatons of a building or construction contractor |
| CPCCBC5003A | Manage occupational health and safety in the building and construction workplace |
| CPCCBC5010B | Manage construction work |
| CPCSUS5001A | Develop workplace policies and procedures for sustainability |
| CPCCBC4016A | Administer a construction contract |
| CPCCCM1014A | Conduct workplace communication |
BSB - Business Services
| BSBWHS404 | Contribute to WHS Hazard Identification, Risk Assessment & Risk Control |
| FNSINC401 | Apply principles of professional practice to work in the financial services industry |
| FNSBKG404 | Carry out business activity tasks |
| BSBADM503 | Plan and manage conferences |
| BSBADM504 | Plan and implement administrative systems |
| BSBADM506 | Manage business document design and development |
| BSBCUS501 | Manage quality customer service |
| BSBDIV501 | Manage diversity in the workplace |
| BSBHRM501 | Manage human resources services |
| BSBHRM506 | Manage recruitment, selection and induction processes |
| BSBHRM512 | Develop and manage performance-management processes |
| BSBHRM513 | Manage workforce planning |
| BSBLDR501 | develop and use emotional intelligence |
| BSBLDR502 | Lead and mange effective workplace relationships |
| BSBMGT502 | Manage people performance |
| BSBMGT516 | Facilitate continuous improvement |
| BSBMGT517 | Managae operational plan |
| BSBMGT520 | Plan and manage the flexible workforce |
| BSBMKG501 | Identify and evaluate marketing opportunities |
| BSBMKG502 | Establish and adjust the marketing mix |
| BSBMKG506 | Plan the market research |
| BSBMKG507 | Interpret market trends and developments |
| BSBMKG508 | Plan direct marketing activities |
| BSBMKG509 | Implement and monitor direct marketing activities |
| BSBMKG514 | Implement and monitor marketing activities |
| BSBPMG522 | Undertake project work |
| BSBPUB501 | Manage the public relations publication process |
| BSBPUB502 | Develop and manage public relations campaigns |
| BSBSLS501 | Develop a sales plan |
| BSBWHS504 | Contribute to WHS Hazard Identification, Risk Assessment & Risk Control |
| BSBWHS505 | Investigate WHS Incidents |
