RTO Assessment Tools

At Focaz we develop RTO resources which are specifically designed and tailored to your industry and student cohort. We follow a quality improvement process which is verified, ensuring that you receive assessment tools and learning materials (RTO Resources) which are compliant with the principles of assessment, evidence rules, demission’s of competency and the training package rules for each unit of competency.

We design RTO Resources for your specific RTO with all assessment tools developed to meet the elements, performance criteria, performance evidence, knowledge evidence and the conditions of assessment. Activities are developed covering each criterion, using at least two methods of assessment, which demonstrates consistency in performing the skills and knowledge required for competency.

With the introduction of Foundation Skills, Focaz prides itself on ensuring that all foundation skills are addressed sufficiently to meet the training package requirements. To achieve this, we include specific practical tasks and activities which align to the specific foundation skills within each unit of competency.  The use of case scenarios, video presentations and observation reports are utilised to support the tasks completed by the learner.

Marking Guides and Mapping Matrix

At Focaz we develop a detailed marking guide with specific benchmark responses for all questions, tasks and activities. The observation reports are developed with detailed criteria listed and instructions on what supporting evidence must be collected to ensure competency.

All your RTO resources are mapped against each of the requirements within the training package rules for the unit of competency.


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TLI - Travel and Hospitality

TLILIC2005  Licence to operate a boom-type elevating work platform
TLILIC2001  Licence to operate a forklift truck
TLIC2002 Drive light rigid vehicle
TLIC3003 Drive medium rigid vehicle
TLIC4006 Drive multi-combination vehicle
TLIC3005 Current Drive heavy combination vehicle
TLIC3004 Drive heavy rigid vehicle
TLIG4006 Facilitate work teams
TLIO1002 Follow security procedures when working with passengers and personnel
TLIF1001 Follow work health and safety procedures
TLII4022 Identify and meet customer requirements
TLILIC2015 Licence to drive a medium rigid vehicle
TLILIC2016 Licence to drive a heavy rigid vehicle
TLILIC2014 Licence to drive a light rigid vehicle
TLILIC3018 Licence to drive a multi-combination vehicle

CPP - Property Services

CPPDSM4007A  Identify legal and ethical requirements of property management to complete agency work
CPPDSM4080A  Work in the real estate industry
CPPDSM4008A  Identify legal and ethical requirements of property sales to complete agency work
CPPDSM4009B  Interpret legislation to complete agency work
CPPDSM4015B Minimise agency and consumer risk
CPPDSM4003A  Appraise property
CPPDSM4004A  Conduct auction
CPPDSM4005A  Establish and build client–agency relationships
CPPDSM4006A  Establish and manage agency trust accounts
CPPDSM4010A  Lease property
CPPDSM4011A  List property for lease
CPPDSM4012A  List property for sale
CPPDSM4013A  Market property for lease
CPPDSM4014A  Market property for sale
CPPDSM4016A  Monitor and manage lease or tenancy agreement
CPPDSM4017A  Negotiate effectively in property transactions
CPPDSM4018A  Prepare and present property reports
CPPDSM4019A  Prepare for auction and complete sale
CPPDSM4022A  Sell and finalise the sale of property by private treaty
CPPDSM4049A  Implement maintenance plan for managed properties
CPPDSM4056A  Manage conflict and disputes in the property industry
BSBRKG304B  Maintain business records
BSBSMB406A  Manage small business finances
BSBLED401A  Develop teams and individuals.
BSBMGT502B Manage people performance
BSBMGT605B  Provide leadership across the organisation
CPPDSM5018A  Ensure a safe workplace in the property industry

RII - Resources and Infrastructure

RIIWHS202D Enter and Work in Confined Spaces
RIISAM203D Use Hand and Power Tools
RIIRIS301D Apply risk management processes
RIICOM301D Communicate Information
RIIMPO320E Conduct civil construction excavator operations
RIIMPO318E Conduct civil construction skid steer loader operations
RIICRC306D Conduct earthworks
RIIRIS201D Conduct local risk control
RIIERR202E Contribute to the control of emergencies and critical situations
RIIQUA601D Establish and maintain a quality system
RIIWHS204D Work safely at heights

BSB - Business Services

BSBDIV501 Manage diversity in the workplace
BSBCMM201 Communicate in the workplace
BSBITU201 Produce simple word processed documents
BSBFIM601 Manage finances
BSBSUS201 Participate in environmentally sustainable work practices
BSBWHS201 LEGAL Contribute to WHS of self and others 
BSBWHS201 ADM Contribute to WHS of self and others 
BSBADM307  Organise schedules 
BSBADM311 Maintain Business resources 
BSBCUS301 Deliver and monitor a service to customers 
BBSCMM301 Process customer complaints 
BSBFIA301 Maintain financial records
BSBFIA302 Process payroll
BSBFIA303 Process accounts payable & receivable
BSBINM301 Organise workplace information
BSBINM303 LEGAL Handle receipt and despatch of information 
BSBITU302 LEGAL Create electronic presentations
BSBITU303   Design and produce text documents
BSBITU304 Produce Spreadsheets
BSBITU306 LEGAL Design and produce business documents 
BSBITU307 LEGAL Develop keyboarding speed and accuracy
BSBLEG301 & 305 Apply knowledge of the legal system/use legal terminology 
BSBLEG303 & 304 Deliver court docs/apply principles of confidentiality
BSBLEG306 & 308 Maintain legal records/assist in prioriting activities in a legal practice 
BSBSUS301 Implement and monitor environmentally sustainable work practices
BSBWHS301 Apply knowledge of WHS legislation in the workplace
BSBWOR301 Organise personal work priorities

CHC - Community Services

CHCCCS007  Develop and implement service programs
CHCCOM003  Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services 
CHCDIV003  Manage and promote diversity
CHCLEG003  Manage legal and ethical compliance
CHCMGT005  Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice 
HLTWHS004  Manage work health and safety
CHCADV002 Provide advocacy and representation services 
CHCCCS004 Assess co-existing needs
CHCCDE011 Implement community development strategies 
CHCCSL507B Support clients in decision-making processes
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCW503A Work intensively with clients 
CHCDEV001 Confirm client development status 
CHCDIS005 Develop and provide person-centred service responses
CHCGROUP403D Plan and conduct group activities 
CHCMHS001 Work with people with mental health issues 
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCECE001 Develop cultural competence
CHCECE002 Ensure the health and safety of children
CHCECE003 Provide care for children
CHCECE004 Promote and provide healthy food and drinks
CHCECE005 Provide care for babies and toddlers
CHCECE007 Develop positive and respectful relationships with children
CHCECE009 Use an approved learning framework to guide practice
CHCECE016 Establish and maintain a safe and healthy environment for children
CHCECE017 Foster the holistic development and wellbeing of the child in early childhood
CHCECE018 Nurture creativity in children
CHCECE019 Facilitate compliance in an education and care services
CHCECE020 Establish and implement plans for developing cooperative behaviour
CHCECE021 Implement strategies for the inclusion of all children
CHCECE022 Promote children’s agency
CHCECE023 Analyse information to inform learning
CHCECE024 Design and implement the curriculum to foster children's learning and development
CHCECE025 Embed sustainable practices in service operations
CHCECE026 Work in partnership with families to provide appropriate education and care for children
CHCLEG001 Work legally and ethically
CHCPRT001 Identify and respond to children and young people at risk
HLTAID004 Provide an emergency first aid response in an education and care setting
HLTWHS003 Maintain work health and safety
CHCDIV001 Work with diverse people
CHCINM002 Meet community information needs
CHCMGT003 Lead the work team
CHCPOL002 Develop and implement policy
CHCPRP003 Reflect on and improve own professional practice
CHCSAC005 Foster the holistic development and wellbeing of the child in school age care

BSB - Business Services

BSBWRT301 ADM Write simple documents
BSBWRT301 LEGAL Write simple documents
FNSACC303 Perform Financial Calculations
BSBADM405 Organise meetings
BSBADM406 Organise Business Travel
BSBADM407 Administer projects
BSBADM409 Coordinate business resources
BSBCMM401  Make a presentation
BSBCUS401  Coordinate implementation of customer service strategies 
BSBCUS402 Address customer needs
BSBFIA401 Prepare financial reports
BSBFIA402 Report on financial activity 
BSBINM401 Implement workplace information system
BSBITU402 Develop and use complex spreadsheets
BSBMKG401 Profile the Market
BSBMKG402 Analyse consumer behaviour for specific markets
BSBMKG408 Conduct market research 
BSBMKG413 Promote Products and Services
BSBMKG414 Undertake Marketing Activities 
BSBREL401 Establish networks
BSBRSK401 Identify risk and apply risk management processes
BSBSMB401 Establish legal and risk management requirements of small business 
BSBSMB402 Plan small business finance
BSBSMB403 Market the small business
BSBSMB404 Undertake small business planning
BSBSMB405 Monitor and manage small business operations
BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes
BSBWOR501 Manage Work Priorities
BSBWOR502 Ensure team effectiveness
BSBWHS506 Assist with responding to incidents

SIT- Travel and Hospitality

SITHCCC007Prepare Stocks, Sauces and Soups
SITHCCCOO3 Prepare and Present Sandwiches
SITHGAM001 Provide responsible gambling services
SITHIND002 Source and use information on the hospitality industry
SITHKOP001 Clean kitchen premises and equipment
SITXCCS002 Provide visitor information
SITXCCS005 Provide Club Reception Services
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
SITXHRM004 Recruit, select and induct staff
SITXHRM006 Monitor staff performance
SITXWHS003 Implement and monitor work health and safety practices
SITXFIN003 Manage finances within a budget
SITXHRM001 Coach others in job skills
SITXMGT001 Monitor work operations
SITHPAT006 Produce desserts
SITXFIN005 Manage physical assets
SITHGAM014 Manage gaming activities
SITXFIN004 Prepare and monitor budgets
SITXWHS004 Establish and maintain a work health and safety system
SITTIND001 Source and use information on the tourism and travel industry
SITHCCC018 Prepare food to meet special dietary requirements
SITHCCC019 Produce cakes, pastries and breads
SITXHRM002 Roster staff
SITXINV002 Maintain the quality of perishable supplies
SITXINV004 Control stock
SITXCCS006 Provide service to customers
SITHCCC011 Use cookery skills effectively
SITXCCS003 Interact with customers
SITXCCS007 Enhance customer service experiences
SITXINV001 Receive and store stock
SITHKOP002 Plan and cost basic menus
SITXMPR502 Develop and implement marketing strategies
SITHCCC020 Work effectively as a cook
SITXCOM005 Manage conflict
SITXFIN002 Interpret financial information
SIRXSLS002 A Advise on products and services
SITTTSL201 Operate an online information system
SITXCCS008 Develop and manage quality customer service practices
SITXGLC001 Research and comply with regulatory requirements

MEM - Polymer Processing

MSMPER200  Work in accordance with an issued permit
MSMPER205  Enter confined space
MEM18002B  Use power tools/hand held operations
MEM15004B  Perform inspection
MSMSUP102 Communicate in the workplace
MSMSUP200 Achieve work outcomes
MSMSUP106  Work in a team

CPC - Construction, Plumbing Services

CPCCPC5007B Administer the legal obligatons of a building or construction contractor 
CPCCBC5003A Manage occupational health and safety in the building and construction workplace
CPCCBC5010B Manage construction work 
CPCSUS5001A Develop workplace policies and procedures for sustainability
CPCCBC4016A Administer a construction contract
CPCCCM1014A Conduct workplace communication

BSB - Business Services

BSBWHS404 Contribute to WHS Hazard Identification, Risk Assessment & Risk Control
FNSINC401 Apply principles of professional practice to work in the financial services industry
FNSBKG404 Carry out business activity tasks
BSBADM503 Plan and manage conferences
BSBADM504 Plan and implement administrative systems 
BSBADM506 Manage business document design and development 
BSBCUS501 Manage quality customer service 
BSBDIV501 Manage diversity in the workplace
BSBHRM501 Manage human resources services
BSBHRM506 Manage recruitment, selection and induction processes
BSBHRM512 Develop and manage performance-management processes
BSBHRM513 Manage workforce planning
BSBLDR501 develop and use emotional intelligence
BSBLDR502 Lead and mange effective workplace relationships
BSBMGT502 Manage people performance
BSBMGT516 Facilitate continuous improvement
BSBMGT517 Managae operational plan 
BSBMGT520 Plan and manage the flexible workforce 
BSBMKG501 Identify and evaluate marketing opportunities
BSBMKG502 Establish and adjust the marketing mix
BSBMKG506 Plan the market research 
BSBMKG507 Interpret market trends and developments 
BSBMKG508 Plan direct marketing activities
BSBMKG509 Implement and monitor direct marketing activities
BSBMKG514 Implement and monitor marketing activities 
BSBPMG522 Undertake project work
BSBPUB501 Manage the public relations publication process
BSBPUB502 Develop and manage public relations campaigns
BSBSLS501 Develop a sales plan 
BSBWHS504 Contribute to WHS Hazard Identification, Risk Assessment & Risk Control
BSBWHS505 Investigate WHS Incidents